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Microsoft warned in an advisory that the phone scammers often posed as Microsoft employeesfrom a variety of departments, including Windows Helpdesk, Windows Service Center, Microsoft Tech Support, Windows Technical Department Support Group and Microsoft Research and Development Team. Out of those who received a call, 22 percent, or 3 percent of the total survey pool, said that they fell for the scam. and Canada, 15 percent said that they received a call from a scammer. Out of survey pool of 1,000 computer users in the U.K., Ireland, the U.S. The scam prompted Microsoft’s Trustworthy Computing Group to commission a survey determining the techniques behind the scam and the affected victims. Microsoft reports that the average victim who falls for the English language scam loses $875.
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In reality, the scammers trick users into allowing them to remotely access their computer, download malware on their systems and part with their credit card numbers to purchase fake security software.
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The scammers then pretend to warn users that their PCs could be infected with malware and then offer a free security check.
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Microsoft said that the live phone version of the scam involves miscreants impersonating help desk engineers from legitimate software companies. The current phone scam employs similar tricks to that of a fake antivirus software scam, also known as scareware, circulating the Internet. See the appropriate terms or product documentation regarding data transfer for those products.įor more info about privacy and Microsoft products, see the Microsoft Privacy Statement at. Note: This list does not include Microsoft products that use a different consent process or products that are not specifically offered in China but may be incidentally available to someone in China via the global internet. For a complete list of products that require data transfer, go to. This data transfer occurs when you use certain Microsoft products that are specifically offered in China. What products does this data transfer apply to?
If you need to exercise your rights to access your personal data, contact us as described in the Microsoft Privacy Statement at. Microsoft Corporation or its affiliates will process and protect your personal information in accordance with the Microsoft Privacy Statement. What happens when my data is transferred?įor this product to work as expected, Microsoft needs to transfer your data for processing to a location in another country or region where Microsoft operates, including - but not limited to - the United States. For info on returning a product to the Microsoft Store, see. Refer to the terms of use for your product for refund eligibility. If you do not agree to the data transfer, you can choose to stop using the product.
Refer to your product documentation for info on what data is processed by Microsoft (and not locally in the app or on the device) for the products listed below.
When using Microsoft products that are specifically offered in China, Microsoft will transfer some of your data from China to another country or region to process the data and to make it possible for the product to work as expected. Why does my data need to transfer from China to another country when I use this Microsoft product?
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